Why Elevator Maintenance Is Essential

1. It protects people — and limits liability

An elevator failure can cause injuries, entrapments, or worse. If maintenance records are missing or inconsistent, the owner is usually legally responsible. Routine maintenance dramatically reduces accident risk and strengthens legal protection if something does happen.

2. It’s cheaper than breakdowns

Skipping maintenance saves a little today but costs a lot later:

  • Emergency repairs are far more expensive
  • Major component failures (motors, cables, controllers) can cost 10–20× more than routine upkeep
  • Downtime disrupts tenants and damages reputation

Preventive maintenance catches small issues before they become big invoices.

3. It keeps the building compliant

Most cities and States insurers require documented elevator maintenance and regular inspections. Without it, owners risk:

  • Fines and violations
  • Failed inspections
  • Insurance claims being denied after an incident

Maintenance keeps the building legally operational.

4. It protects property value

A poorly maintained elevator:

  • Lowers tenant satisfaction
  • Increases vacancy rates
  • Reduces resale value

A reliable elevator signals a well-managed, high-quality property.

5. It extends the elevator’s lifespan

Elevators are long-term assets. With proper maintenance, they can last 20–30+ years. Without it, owners face early modernization or replacement—often costing hundreds of thousands.

6. Tenants notice when elevators fail

People may tolerate a lot—but not broken elevators. Frequent issues lead to:

  • Complaints
  • Lease non-renewals
  • Bad reviews

Smooth operation = happier tenants and fewer headaches.

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